Last Updated: November 2024
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING SITEVISIT, ANY ASSOCIATED SERVICES, APPLICATIONS, OR SOFTWARE.
BY USING SITEVISIT, YOU AGREE TO THESE TERMS OF USE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE, YOU ARE NOT PERMITTED TO ACCESS OR USE SITEVISIT.
These Terms of Use ("Terms") are a binding agreement between you and HappyCo, Inc. ("HappyCo"), a Delaware corporation, governing your use of SiteVisit and any related services, software, and mobile applications.
If you have entered into a Master Services Agreement, Subscription Agreement, or similar agreement with HappyCo ("Services Agreement"), the terms of that agreement will control in case of any conflict with these Terms of Use.
• “SiteVisit” – A property site inspection and issue management platform developed by HappyCo.
• “Services” – The features and functionalities available in SiteVisit, including inspections, task management, reporting, and integrations.
• “User” or “You” – Any individual or entity accessing SiteVisit, including Asset Managers, Property Managers, and team members.
• “Related Software” – Any associated APIs, integrations, or software tools provided with SiteVisit.
To use certain features of SiteVisit, you may be required to create an account. You agree to:
✔ Provide accurate registration information
✔ Maintain the security of your account credentials
✔ Use SiteVisit only for lawful business purposes
✔ Not share login credentials or allow unauthorized access
HappyCo reserves the right to suspend or terminate accounts that violate these Terms.
You agree that you will not:
✖ Use SiteVisit for unauthorized purposes (e.g., tenant data collection without consent)
✖ Reverse-engineer, modify, or attempt to extract SiteVisit’s source code
✖ Use SiteVisit to develop competing software
✖ Interfere with system security or integrity
✖ Use SiteVisit in a way that violates applicable laws or regulations
HappyCo reserves the right to suspend or terminate access if these Terms are violated.
• SiteVisit operates on a subscription-based pricing model, with fees based on the selected plan (e.g., Business Plan at $100/user per month or custom pricing for Enterprise plans).
• Your subscription renews automatically unless canceled at least 30 days before the next billing cycle.
• No refunds or credits for partial months or unused services.
• Payments are processed securely via third-party payment processors.
• Late payments may result in service suspension or account termination.
• Subscription fees exclude applicable taxes, levies, or surcharges.
• Pricing may be adjusted annually based on inflationary adjustments or CPI increases.
For billing inquiries or cancellations, contact support@happy.co.
Your use of SiteVisit is subject to our Privacy Policy, which explains how we collect, process, and protect your data.By using SiteVisit, you acknowledge that:
✔ You are responsible for ensuring compliance with applicable data protection laws when entering property-related information into SiteVisit.
✔ HappyCo does not claim ownership of your inspection data but may process it to improve services.
For full details, visit our Privacy Policy.
• SiteVisit may integrate with third-party platforms (e.g., property management software, analytics tools).
• HappyCo is not responsible for third-party services, including their security, reliability, or data practices.
• Your use of third-party integrations is subject to those providers' terms and conditions.
HappyCo strives to ensure 99.9% uptime for SiteVisit, but:
✔ Service interruptions may occur due to maintenance, security updates, or external factors.
✔ HappyCo may modify or discontinue features at any time without liability.
HappyCo is not liable for:
✖ Data loss due to improper usage
✖ System downtime caused by third-party integrations
✖ Incidental damages from service interruptions
• SiteVisit and its components are the intellectual property of HappyCo.
• You may not copy, distribute, or modify any portion of SiteVisit without written permission.
• HappyCo may use your company’s logo or name for marketing purposes unless requested otherwise.
You agree to defend, indemnify, and hold harmless HappyCo from claims, damages, or legal disputes arising from:
✔ Your use of SiteVisit
✔ Your violation of these Terms
✔ Your improper handling of data or user content
SITEVISIT IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.HappyCo does not guarantee:
✖ Uninterrupted access to SiteVisit
✖ That SiteVisit will meet every specific operational requirement
✖ That SiteVisit will be free of errors, security threats, or data lossLimitation of Liability:
HappyCo’s total liability for any claim will not exceed the total fees paid by you in the past six months.
These Terms will be governed by the laws of the State of California, USA.
By using SiteVisit, you agree that:
✔ Any disputes must be resolved via binding arbitration through JAMS in San Francisco, California.
✔ You waive the right to bring class-action lawsuits against HappyCo.
✔ Arbitration costs are shared, but HappyCo covers reasonable filing fees for claims under $50,000.
Opt-Out Option:
You may opt out of arbitration within 30 days of accepting these Terms by sending written notice to legal@happy.co.
HappyCo may suspend or terminate access for violations of these Terms.You may cancel your SiteVisit subscription by:
1. Emailing support@happy.co at least 30 days before renewal.
2. Following cancellation instructions in your account settings.
Upon termination:
✔ Your data may be deleted after a retention period.
✔ You remain responsible for unpaid fees until cancellation is confirmed.
HappyCo may update these Terms periodically. Continued use of SiteVisit after changes constitutes acceptance of the updated Terms.
For any legal questions, reach out to:
HappyCo
5857 Owens Avenue, Suite 300
Carlsbad, CA 92008
Email: legal@happy.co
