Frequently Asked Questions

What is Site Visit?

SiteVisit is a free software developed by HappyCo for Regional and Asset Managers in the multifamily apartment industry. It streamlines site visits by allowing users to digitally record issues, create action plans, and manage tasks efficiently using their smartphones or tablets.

How does it improve SiteVisits?

SiteVisit replaces traditional, manual methods of recording site visit data with a digital solution. It allows for precise issue documentation, easy task assignment, and effective tracking through a user-friendly dashboard. This leads to improved property maintenance, better resident relations, and enhanced operational efficiency.

Can SiteVisit be customized for different properties?

Yes, SiteVisit offers customizable templates to suit the specific needs of different properties within a multifamily portfolio.

How does SiteVisit help with task management and accountability?

SiteVisit allows managers to assign recorded issues as action items to specific team members. This feature ensures accountability and helps in the timely resolution of tasks. The dashboard provides a comprehensive overview, enabling managers to track progress across multiple properties.

Is there a cost associated with using SiteVisit?

SiteVisit is offered free of charge. Users can access all basic features without any cost. Additional premium features are available for users who require more advanced functionality.

Who can benefit from using SiteVisit?

SiteVisit is ideal for Regional and Asset Managers in the multifamily apartment industry, particularly those looking to enhance the efficiency and effectiveness of their site visit processes.

How can users get started with SiteVisit?

Users can start with SiteVisit by visiting sitevisit.app/get-started. The setup process is straightforward, allowing users to quickly add properties and begin enhancing their site visit management.

Is customer support available for SiteVisit users?

We offer a range of training materials, including online tutorials, user guides, and webinars for all plans. Enterprise plan users have email and phone support.

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