Frequently Asked Questions

What is Site Visit?

SiteVisit is a powerful site visit management tool developed by HappyCo for Regional and Asset Managers in the multifamily apartment industry. It helps users digitally document issues, assign tasks, track resolutions, and generate reports—all from their smartphones or tablets.

How does SiteVisit improve site visits?

SiteVisit eliminates the inefficiencies of manual inspections by providing a digital, structured approach to capturing property issues, assigning follow-ups, and tracking progress. This leads to:
Faster issue resolution
Improved accountability
Stronger portfolio oversight
Better property conditions & resident experience

Can SiteVisit be customized for different properties?

Yes! SiteVisit offers customizable templates, checklists, and reporting to fit the unique needs of each property in your portfolio.

How does SiteVisit help with task management and accountability?

SiteVisit ensures every issue gets resolved by the right person by allowing managers to:
Assign tasks to onsite teams or vendors
Track task progress from a central dashboard
Automate follow-ups so nothing falls through the cracks

How much does SiteVisit cost?

SiteVisit offers flexible pricing:Business Plan: $100/user per month, perfect for individual Asset Managers.Enterprise Plan: Custom pricing for teams that need full portfolio visibility, collaboration, and advanced reporting.

See Pricing

Who can benefit from using SiteVisit?

Regional & Asset Managers overseeing multiple properties
Owners & Investors who need accurate property condition insights
Operations Teams looking to streamline inspections & task management

How can I get started with SiteVisit?

Getting started is easy! Sign up at sitevisit.app/get-started to begin organizing your site visits, tracking issues, and improving efficiency.

What kind of customer support is available?

• All users get access to self-help guides, tutorials, and online resources.
• Enterprise plan users receive email & phone support, plus onboarding assistance.

Upgrade Your Site Visits Today

SiteVisit helps asset managers stay in control and ahead of issues. Get started today and see the difference.